Customers Protection & Guarantee
Your satisfaction is our major concern; we want you to shop with confidence and worry less, especially shopping in a store where you can purchase quality and extraordinary product, outstanding and unique. Our Buyer Protection ensures that your purchases are covered in the event that you encounter a problem. “We have your back “Basic Buyer Protection ensures you will receive your item on time and as described if its falls on one of the following reasons as a result of ours.
1: Wrong model
2: Wrong trim/variant
3: Wrong KM driven
4: Wrong Product doc
5: Wrong External color (If the color was given)
6: Wrong interior color (If the color was mentioned)
7: Wrong Order number
8: Wrong options or presentation
9: Significantly different from declaration (Sellers declaration)
10: Product purchased on AVICII is no longer available
- Guarantee Payment Protection
We cooperate with several local Warranty Service Provider to make sure our customers having a complete relaxation from purchase to delivery and satisfaction. This warranty is limited to certain countries, and may be applied for, selected or automatically added if it’s considerably applicable to your purchase.
EU Consumers Right
It’s a good thing for a store to be unique and efficient, it’s another thing for the same store to make consumers relaxed. We try as much as possible to give our customers assurance of safety in the market and service delivery.
1 – Consumers Infographic Buying or Selling Guide
Consumers Infographic Buying or Selling Guide – click to read
2 – Misleading Ads
Misleading Ads – click to read
3 – Faulty Goods
4 – Return Policy
5 – Five Rights
Five Consumers Rights – click to read
Sustainability