Customers Protection & Guarantee

Your satisfaction is our major concern; we want you to shop with confidence and worry less, especially shopping in a store where you can purchase quality and extraordinary product, outstanding and unique. Our Buyer Protection ensures that your purchases are covered in the event that you encounter a problem. “We have your back “Basic Buyer Protection ensures you will receive your item on time and as described if its falls on one of the following reasons as a result of ours.

1: Wrong model

2: Wrong trim/variant

3: Wrong KM driven

4: Wrong Product doc

5: Wrong External color (If the color was given)

6:  Wrong interior color (If the color was mentioned)

7: Wrong Order number

8: Wrong options or presentation

9: Significantly different from declaration (Sellers declaration)

10: Product purchased on AVICII is no longer available

  • Guarantee Payment Protection

We cooperate with several local Warranty Service Provider to make sure our customers having a complete relaxation from purchase to delivery and satisfaction. This warranty is limited to certain countries, and may be applied for, selected or automatically added if it’s considerably applicable to your purchase.

EU Consumers Right

It’s a good thing for a store to be unique and efficient, it’s another thing for the same store to make consumers relaxed. We try as much as possible to give our customers assurance of safety in the market and service delivery.

 

1 – Consumers Infographic Buying or Selling Guide

Consumers Infographic Buying or Selling Guide – click to read

2 – Misleading Ads

Misleading Ads – click to read

3 – Faulty Goods

Faulty Goods – click to read

4 – Return Policy

Return Right-click to read

5 – Five Rights

Five Consumers Rights – click to read

Sustainability

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